The Operating System For Med Spas

Every Revenue Leak.
Closed Automatically.
Starting This Month.

MedSpaOS runs your entire practice growth engine in the background — missed calls answered, leads followed up, clients reactivated, memberships sold.

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14–30
Days To Go Live
18
Systems In One Platform
24/7
Sophia AI Front Desk
0
Contracts Required
How It Works

One System.
Every Leak Closed.

MedSpaOS isn't a CRM or a booking tool. It's the automation layer that runs on top of your existing setup and closes every revenue gap automatically.

01
We Connect To Your Existing Setup

Phone system, booking platform, CRM — MedSpaOS integrates with what you already have. No ripping out your stack. No retraining your team.

02
We Configure Every Automation For Your Practice

Every workflow is set up to your specific practice — your services, your team, your client base. Not a generic template. Your actual system.

03
Everything Goes Live In 14–30 Days

From the demo call to live automations in two to four weeks — configured properly to your practice, not rushed. Sophia answers calls. Leads get followed up. Reactivation runs.

04
Missed Calls Get Answered Instantly

Sophia AI picks up every call you miss, qualifies the lead, and either books the appointment or sends a follow-up text with a booking link. Nothing falls through.

05
Leads And No-Shows Are Recovered Automatically

New leads get a 5-touch SMS + email sequence. No-shows get a same-day rebooking text. Both run without anyone on your team having to remember to do anything.

06
Dormant Clients Come Back On Their Own

Clients who haven't been in for 90+ days receive a personalized reactivation sequence. Dormant revenue reactivated passively, month after month.

The Modules

Every Tool Built
For Med Spa Revenue

Eighteen modules. Each one targets a specific revenue leak. All of them running simultaneously, automatically.

AI Front Desk
Sophia

Sophia answers every call you miss, qualifies the lead, and books the appointment or sends a booking link via SMS. Works 24/7. Sounds like a trained front desk coordinator — not a robot.

→ Zero missed calls. Every lead captured. Hear a live call →
Operator AI · Founders First
EMMA

Sophia talks to your clients. EMMA talks to you. She watches your revenue, utilization, inventory, and dormant list — briefs you every morning, flags leaks early, and screens every supplier pitch against your real margins.

→ Your numbers, watched around the clock. Briefed only when it matters.
Lead Recovery
Lead Recovery System

Every new lead that doesn't book immediately enters a 5-touch SMS and email follow-up sequence. It runs automatically until they book or opt out. No one on your team has to chase a lead manually again.

→ Leads followed up before they go cold.
No-Show Recovery
Missed Call Automation

Every missed call triggers an instant SMS with a "we just missed you — here's a link to book" message. Every no-show gets a same-day rebooking text. Revenue that would have walked out — recovered.

→ No-shows rebooked the same day.
Reputation
Review Engine

After every appointment, a timed SMS goes to happy clients asking for a Google review. The timing is calibrated to peak satisfaction — 30 minutes to 2 hours post-visit. Reviews grow without your staff doing anything.

→ Google reviews on autopilot.
Client Retention
Reactivation Campaigns

Clients who haven't been in for 90, 120, or 180 days receive a personalized reactivation sequence — a "we miss you" message tailored to their last service. Dormant revenue reactivated automatically every month.

→ Dormant clients come back without outreach.
Recurring Revenue
Membership Dashboard

Shows which clients are membership candidates based on visit history and service patterns. Auto-sends the membership pitch at the right moment in the client journey — when they're most likely to say yes.

→ Your highest-margin revenue grows automatically.
Business Intelligence
Revenue Tracking

One dashboard shows revenue by service, provider, and day of week. Owners stop guessing which services drive growth and start making scheduling decisions from actual data.

→ Every revenue decision backed by real numbers.
24/7 Booking
Online Booking With Sophia

Patients chat with Sophia on your booking page, pick from your live availability, and the appointment lands in your dashboard with the slot closed — no double-booking, no phone tag, no front desk involvement.

→ Appointments booked while you sleep.
Front Desk
Point of Sale

Tap-to-add checkout for services and retail with member discounts, tips, and itemized receipts. Every sale feeds straight into revenue reporting — no separate terminal, no end-of-day reconciliation.

→ Checkout, tips, and reporting in one screen.
Back Office
Inventory & Equipment

Reorder points, lot expiries, and auto-sized purchase orders for your consumables — plus a capital equipment registry with metered service records, warranty tracking, and VMS-inspected resale when you upgrade.

→ Nothing runs out. Nothing goes unserviced.
Scale
Multi-Location Command

Every location on one screen — revenue vs. target, utilization, staff, and stock transfers between sites. A comparison table shows exactly which location leads on every metric.

→ Your whole portfolio, one view.
Social Proof
Testimonials & Stories

Sophia asks happy clients for stories at the right moment. Photo and video testimonials are gated behind signed releases — publishing is blocked until the waiver is on file — then they flow to your public stories page.

→ Consented social proof on autopilot.
Inside The OS

This Is The Actual Product

Not mockups — live screens from the MedSpaOS dashboard, exactly as your team sees them every morning.

MedSpaOS practice overview dashboard with KPIs, health score, and revenue trend charts
Command Center
Practice Overview

Revenue, fill rate, no-shows, membership mix, and a composite health score — plus this year vs. last year, appointments by provider, and leads by source. Your whole practice in one glance.

MedSpaOS appointments calendar with provider color coding and week view
Scheduling
Appointments

Week, day, and list views color-coded by provider. Online bookings made through Sophia land here automatically with the slot already closed.

MedSpaOS point of sale with service catalog, cart, discounts and tips
Front Desk
Point Of Sale

Tap-to-add services and retail, member pricing, tip pooling, and itemized receipts. Today’s sales and average ticket tracked against target in real time.

MedSpaOS inventory management with reorder alerts and purchase orders
Back Office
Inventory

Every SKU with lot numbers, expiry windows, and days of cover. Low stock triggers auto-sized purchase orders; transfers move product between locations with a full audit log.

MedSpaOS equipment registry with machine fleet, service records and resale values
Capital Assets
Equipment Registry

Your machine fleet with serials, warranties, service contracts, and metered-output service records — because a sticker is not a service. Resale estimates link to the Device Marketplace.

Sophia AI configuration with Assistant Identity, tone sliders and voice selection
AI Front Desk
Sophia AI Studio

Name your assistant, pick her voice, tune her tone with sliders, edit her scripts, and test conversations live. She answers with your prices, your promos, your brand.

What Changes

Your Practice
After MedSpaOS

Not in theory — specifically. This is what is different in your business within the first 30 days.

  • Every missed call gets an instant SMS follow-up with a booking link
  • New leads are in a 5-touch sequence before they even think about your competitor
  • No-shows receive a same-day rebooking text automatically
  • Google reviews are growing every week without your staff doing anything
  • Clients who haven't been in 90+ days are being reached out to on a rolling basis
  • Your front desk has fewer manual follow-ups and more time for in-clinic clients
  • You can see exactly which services and providers drive the most revenue
  • Membership pitches go out to the right clients at the right moment
  • Revenue that was walking out the door is being recovered passively, every day
See It On Your Practice

Book a live demo and we'll walk through exactly which leaks are costing your practice the most — and show you the system configured to your specific setup.

Demo Length30 Minutes
Setup Timeline14–30 Days
Contract RequiredNone
Book A Demo

No commitment. Live walkthrough, not a recording.

"MedSpaOS runs the revenue systems most owners never get around to building — and runs them every day, automatically."
Francis — Founder, MedSpaOS
Who It's For

Built For Serious
Med Spa Operators

MedSpaOS is a business tool. It's for owners who are ready to install a system — not evaluate one for six months.

◆
Med Spa Owners

Running a single location and losing revenue to missed calls, cold leads, and clients who never came back. Ready for a system that handles all of it automatically.

◇
Aesthetic Clinic Operators

Nurse injectors, laser clinic owners, and aesthetic clinic directors who want to grow revenue without adding headcount or manual work to their team.

▲
Multi-Location Groups

Operators running two or more locations who need consistent revenue systems across their portfolio — with unified reporting and centralized visibility.

The Ecosystem

One OS. A Whole
Ecosystem Behind It.

MedSpaOS doesn’t stand alone. Med Spa Hackers teaches you the system, the MedSpa-OSNetwork sends you patients, and the OS runs it all — with Sophia and EMMA working both sides of the counter.

Education & Community
Med Spa Hackers

The movement behind the software — free training and a private circle of operators who compare real numbers, not highlight reels.

The Operator’s Playbook — 10 chapters on plugging revenue leaks, first three free
Growth Academy — founders-only courses, live sessions, and leaderboards
Device Marketplace — escrowed machine sales, every unit VMS-inspected

How it ties in: every Playbook chapter maps to a MedSpaOS module. Read the fix, then switch it on.

Visit Med Spa Hackers
Patient Demand
MedSpa-OSNetwork

A patient-first network where treatments are explained in plain language, results are consented, and pricing is published — no bait, no mystery menus.

Verified-practice directory with straight pricing and side-by-side compare
Sophia explains every device in layman’s terms before a patient ever calls
Suppliers can’t cold-DM owners — every pitch goes through EMMA first

How it ties in: patients discover your verified profile and book — the appointment lands directly in your MedSpaOS dashboard.

Explore The Network
The Intelligence
Sophia & EMMA

Two AIs, one rule: Sophia talks to your clients, EMMA talks to you. They work both sides of your counter so nothing slips.

Sophia — your AI front desk: calls, texts, booking, follow-ups, reviews. Yours to rename for your brand
EMMA — your operator AI: morning briefs, leak alerts, supplier screening. She keeps her name
EMMA reports on Sophia’s performance — calls answered, bookings closed, revenue recovered

How it ties in: Hackers teaches, the Network sends demand, Sophia converts it, EMMA keeps score.

Meet EMMA — Founders First
Ready To Go Live

Book A Demo.
Live In 14–30 Days.

A 30-minute live walkthrough. We show you the system on your specific practice setup. No recordings, no sales deck.

Book A Demo → See All Features
Connect with operators running the same system →
MedSpa-OSNetwork — Where Patients Find You →