Each module targets a specific revenue leak and runs automatically once it's configured to your practice.
Sophia answers every call you miss, qualifies the lead, and either books the appointment or sends a booking link via SMS — 24 hours a day, 7 days a week.
Every appointment gets confirmed three times — 72 hours, 24 hours, and 2 hours out — automatically. Unconfirmed visits get flagged, cancellations pull from the waitlist, and patients can book themselves online with Sophia.
Every new lead that doesn't book immediately enters a 5-touch SMS and email follow-up sequence. It runs automatically until they book or opt out.
Every missed call triggers an instant SMS: "We just missed your call — here's a link to book online." No-shows get a same-day rebooking text automatically.
A timed SMS goes to every client after their appointment, asking for a Google review at peak satisfaction. Reviews grow passively without your staff doing anything.
Clients who haven't been in for 90, 120, or 180 days receive a personalized reactivation sequence based on their last service. Dormant revenue — recovered automatically every month.
Every client gets a follow-up text within 48 hours of treatment. Happy clients get the review ask at peak happiness; complaints route to you privately — before they become public reviews.
Referred clients close at roughly twice the rate of cold leads. The engine tracks who sends whom, manages rewards, runs a leaderboard, and queues the ask to your happiest clients.
Shows which clients are membership candidates based on visit history. Auto-sends the membership pitch at the right moment — when they're most likely to say yes.
Checkout built for a med spa: tap-to-add services and retail, member pricing applied automatically, tips pooled, itemized text receipts — and your average ticket tracked against target in real time.
Injectables are cash in a refrigerator. Track every SKU with lot numbers and expiry dates, get flagged before product expires, and let reorder points cut the purchase order for you.
Your lasers are the most expensive things you own. Every machine gets a registry entry: serial, warranty, service contract, and service logs that require a metered output reading — because a sticker is not a service.
When location two opens, you need one screen that compares them honestly: revenue against target, utilization, no-show rate, staffing — best value starred — with inventory transfers between sites fully audited.
One dashboard shows revenue by service, provider, and day of week. Owners stop guessing which services drive growth and start making scheduling decisions from real data.
Brand Brain scans your site and socials so the AI writes like your practice, not a template. Captions, visual prompts, and hashtag sets generate into an approval queue — three posts a week without an agency.
Real results are your best marketing — and a compliance trap without consent. The waiver gate makes it structural: no signed release on file, no publishing. Consented stories flow to your public page and the network.
Start every day knowing three numbers: booked revenue, open slots, and average ticket against target — plus the action items that need a human. Ninety seconds, before the first client walks in.
Sophia talks to your clients. EMMA talks to you. She watches your numbers — revenue, utilization, inventory, dormant clients — and briefs you only when there is money in it.
Specifically. In your practice. Starting the week you go live.
30 minutes. Live walkthrough. We show you the full system configured to your specific setup.